• Home
• About Us
• Our Team
• Employment
• News
• Special Offers
• Location
• Contact Us

DAFaid

If the worst should happen, you'll need assistance - fast. Accepted as the best in the business, DAFaid has an industry best time from initial call to vehicle moving of only 95 minutes with a response time of just 45 minutes. It is also the only roadside assistance service to offer Accident Management as an integral part of the service. If your vehicle is involved in an accident, one call to the DAFaid control centre will ensure that there is a single point of contact who will deal with all the aspects of vehicle recovery and repair. We will also keep everyone informed of progress.

Accident Management Service
DAFaid in the UK also includes a full Accident Management Service* If your truck is immobilised due to an accident, our Helpdesk is manned round the clock to arrange recovery of your vehicle to the nearest DAF repairing dealer. This vital service includes liaison with your insurance company and other parties to reduce administration time to a minimum. If necessary we can also help arrange a replacement vehicle and movement of your load.

Ultimately, DAFaid provides vital customer support when you need it most - 365 days a year, 24 hours a day. And by constantly driving response to operator needs, the service we offer will remain second to none.

DAFaid provides: 
* Industry leading roadside assistance - average time from initial call to vehicle moving only 95 minutes 
* Full Accident Management service 
* 24 hours a day, 365 days a year service with one free phone call 
* Highly experienced incident managers to deal with your call 
* 80% of all vehicles repaired at the roadside 
* Coverage across Europe with ITS 
* All work invoiced through your local dealer - even European callouts